Improve Outreach & Earnings Utilizing Your Same Team

A Note from Our Presenter: Vicki DUFRENE, Senior Health Director at SHIIP

Webinar Dates:

June 30, 2020
2:00 pm - 3:00 pm CST
July 23, 2020
2:00 pm - 3:00 pm CST

How To Improve Outreach & Enhance Revenue Through Your Current Team as a SHIIP Partner

If you had the opportunity to bring additional revenue to your facility while making a positive difference to senior citizens in your community, would you take it?

In this webinar, you will learn…

Meet Our SpeakerVicki Dufrene

Director, LDI SHIIP

Vicki joined SHIIP as a counselor in 2001 and became manager in November 2009. She has represented the Louisiana Department of Insurance at the National Association of Insurance Commissioners conference by serving on the Senior Issues Task Force and the Long Term Care Working Group. She also serves as the CMS Region 6 & 8 representative on the national SHIIP Steering Committee.


  • SHIIP provides free and objective counseling to Medicare beneficiaries to enable them to better understand Medicare coverage options, rights and benefits.
  • The SHIIP staff and counselors provide Medicare counseling and assistance via telephone and face-to-face sessions, public education presentations, email correspondence and media activities in communities through the state.